A clearly structured enquiry makes it easier to identify the right team and prepare a useful response. This practical checklist is for suppliers, customers, logistics providers and technology partners.

Where to start

State the area in the subject line: supply, sales, logistics or technology. In the first paragraph, define the task, expected outcome and timing.

What to attach

  1. 01

    Company profile

    Summarise relevant expertise, production capacity, operating geography and comparable experience.

  2. 02

    Technical information

    List the characteristics of the product, equipment, work or service and attach available certificates, specifications and data sheets.

  3. 03

    Commercial terms

    Separate price, schedule, logistics, warranties and service-support conditions.

Where to send it

Email the enquiry to info.hnpz@ipc-oil.ru. For documents relating to a product or batch, state its name and the document required.

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Practical guidance; it does not replace the terms of a specific contract or procedure.
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